Service Overview
Legacy Environments
Lead Time™ Service Pricing
How to Request Service
Service Documents
MONITOR DATA (AVAILABLE)

Service
Process
Value/Deliverable
Price*
Base Model
  • User installs Xtract
  • User emails/ftp Xtract data
  • User emails/ftp system information
  • Calibrated model is emailed to customer or made available via exchange.
  • Calibrated Model
  • Bottleneck analysis
  • Throughput estimate
$450 for first controller image

$295 for each additional controller image
Typical Delivery in 72 hours**
Please note that complexity of calibration grows with the number controller images in the system.
What-if Scenarios
  • User provides detailed scenarios to be investigated via email/ftp
  • Calibrated models and reports are emailed/ftp back to customer
  • Calibrated models for what-if scenarios
  • Detailed performance reports including hot spots, recommendations to improve performance & scalability
$300 per hour***

Actual time for the project will depend upon the complexity of the system and what-if scenarios

Typical Delivery in 72 hours*
$1000 per 4-hour slots prepaid
Controller Consolidation Studies
  • User sends controller configuration scenarios via email/ftp
  • Calibrated model and detailed performance report is emailed/ftp back to the user
  • Calibrated models
  • Expected performance when I/O workload is spread over several small controllers is moved to a single controller.
$795 up to 2 small controllers on a single control unit

$325 for each additional controller being consolidated
Typical Delivery in 72 hours*
For shared DASD, multiply the cost by the number of system images

MONITOR DATA (NOT AVAILABLE)

Service
Process
Value/Deliverable
Price*
Base Model
  • User sends workload and physical configuration information via email/ftp
  • Model with performance report is sent back to user via email/ftp
  • Lead Time models
  • Expected response times, throughput and queuing delays Bottleneck analysis
$350 for first controller image

$195 for each additional controller image
Typical Delivery in 72 hours*
What-if Scenarios
  • User provides detailed scenarios to be investigated via email/ftp
  • Calibrated models and reports are emailed/ftp to customer
  • Models for what-if scenarios
  • Detailed performance reports including hot spots, recommendations to improve performance & scalability for the user scenarios
$300 per hour***

Actual time for the project will depend upon the complexity of the system and what-if scenarios
Typical Delivery in 72 hours*
$1000 per 4-hour slots prepaid
Controller Consolidation Studies
  • User sends controller configuration scenarios via email/ftp
  • Calibrated model and detailed performance report is emailed/ftp back to the user
  • Lead Time models
  • Expected performance when I/O workload is spread over several small controllers is moved to a single controller
$595 to 2 small controllers onto a single control unit

$225 for each additional controller beinf consolidated
Typical Delivery in 72 hours*
For Shared DASD, multiply the cost by the number of system images

LEAD TIME CONSULTING AND TRAINING

Service
Process
Value/Deliverable
Price*
Lead Time Consulting Services
A Pallas consultant will work with you to help in configuration analysis, model generation, what if scenario analysis, report generation and analysis
  • In house services option
  • On line consulting
  • Off line consulting
$300 per hour

(Plus travel expenses and incidentals)
Custom Deliverable
$1000 per 4-hour slots prepaid
Lead Time Training Services
A Pallas trainer will train your professionals in using Lead Time covering basics of performance modeling techniques, example case analyses and scenario analysis
  • On site training
$3000 per day

(Plus travel expenses and incidentals)



In all cases, the customer also gets a 2-month license to use the Lead Time I/O modeling software to do additional in-house modeling investigations using the calibrated models.

* For large and special studies, please call for custom pricing.
** Our typical response time is 72 hours from the time the correct input files and the customer’s configuration data are delivered to us via e-mail or ftp and accepted by us.
*** Please call for preliminary time estimates which will depend upon your configuration and the complexity of what-if scenarios.


Additional pricing information:

  • For controllers with BCVs, add $ 50 for each controller image with BCVs.

  • In all cases involving time-based charges, a minimum one-hour charge applies, and additional time is billed in 1/2 hour increments.

  • Unused prepaid engagement slots can be applied to future service.

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